However, the African aviation story is full of twists and turns. It is a story that has unfolded against a backdrop of challenges, from economic uncertainties and political instabilities to infrastructure deficits and global health crises. Yet, African airlines have risen to the occasion, reinventing themselves and winning the loyalty of passengers.
Skytrax, an internationally recognized organization that assesses airlines worldwide, recently unveiled its report of the World’s Top 100 Airlines. Notably, African airlines demonstrated a commendable performance.
Branded as the passenger’s choice award, the 2022-2023 survey included assessments of more than 325 airlines and involved participation from over 100 nationalities of customers from September 2022 to May 2023.
For the survey, participants nominate their favoured airline or the one they consider the best, offering ratings that reflect their satisfaction with numerous facets of the travel experience both at the airport and onboard.
Below are 10 of the best performing airlines in Africa according to Skytrax;
Air Seychelles
Air Seychelles, the flag carrier of Seychelles, was established in 1978. Presently, the airline is 40% owned by Etihad Airways, the national carrier of the United Arab Emirates. Notably, it became the inaugural airline to secure overflight rights from Saudi Arabia’s government for its flights to and from Tel Aviv, Israel.
Fastjet
Fastjet, an African budget airline, commenced operations in 2012. Presently, it provides flights from Harare, Bulawayo, and Victoria Falls to Johannesburg in South Africa, as well as from Victoria Falls to Kruger Nelspruit Mpumalanga in South Africa. Since its inception, Fastjet has transported more than 3.5 million passengers, solidifying its reputation as a dependable African airline.
FlySafair
FlySafair took flight in October 2014, yet its parent company, Safair, boasts a remarkable 50-year legacy. This low-cost South African airline is headquartered in Johannesburg, South Africa. The company boasts a fleet of 22 aircraft, comprising five B734 classics and the remaining as B738 NGs.
Egyptair
EGYPTAIR is among the world’s aviation trailblazers. Founded in May 1932, it was the seventh airline globally. It serves over 80 destinations worldwide, encompassing Africa, the Middle East, Europe, Asia, and the Americas.
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As Rwanda’s official airline, RwandAir has solidified its reputation as a dependable and passenger-focused carrier. Boasting a fleet of more than 12 aircraft and an extensive route network spanning Africa, Asia, Europe, and the Middle East, RwandAir ensures a smooth and enjoyable travel journey for its customers.
Air Mauritius
Established in 1967, Air Mauritius is the national airline of Mauritius. Air Mauritius operates flights to over 20 destinations worldwide, including major cities in Europe, Asia, Africa, and the Indian Ocean region.
Kenya Airways
Kenya Airways, also known by its IATA code KQ, has been proudly representing Kenya since its establishment in 1977. The airline boasts a fleet of more than 40 aircraft, including Boeing and Embraer jets, ensuring safe and comfortable journeys for its passengers.
South African Airways
South African Airways is a renowned airline that has been connecting people to destinations across the globe since 1934. With its headquarters in Airways Park, Johannesburg, this national flag carrier has grown to become one of the largest and most respected airlines on the African continent. It operates flights to over 40 international destinations across the world, including major cities like London, New York, Hong Kong, and Sydney.
Royal Air Maroc, the national carrier of Morocco, was founded in 1953 and has since played a significant role in connecting Morocco with the world. Royal Air Maroc operates flights to over 90 destinations in over 50 countries. From its hub in Casablanca, it offers connections to Europe, Africa, the Middle East, and the Americas, allowing travellers to explore the world.
Ethiopian airlines
Ethiopian Airlines is the flag carrier of Ethiopia, established in 1945. It’s known for its extensive network and is Africa’s largest airline. It is one of the few airlines to operate the Boeing 787 Dreamliner, which offers passengers a more comfortable and eco-friendly flying experience. Ethiopian Airlines has consistently received acclaim for its exceptional service and high-quality facilities, earning it a prestigious 4-star rating from Skytrax.
Credit: Business Insider Africa.